“I am the Director of Innovation. I work alongside Pene to help the team achieve their goals. I always give in-depth consultations and love to be creative, achieving the exact look my clients want.

My passion is always to make my clients feel their absolute best, not only while in the salon with me but also after they leave.

What am I an expert in?

I love doing full blonding services but also love lived in blondes too. I always like to make sure my clients feel their hair not only looks good while in my chair but also once they leave.”

“As General Manager at Innovation, I oversee the day to day running of the salon, ensuring every client enjoys a high-quality, welcoming experience from start to finish. I am also passionate about developing our future talent, leading the education and growth of our apprentices.

Colour is my true speciality. I love every aspect of hair colouring and pride myself on combining creativity with technical expertise to achieve beautiful, personalised results for each client. Whether it’s a subtle enhancement or a complete transformation, I work closely with clients to bring their vision to life.

I am a dedicated scalp practitioner with a strong focus on supporting clients experiencing hair thinning or hair loss. Using our advanced hair analysis system, I identify the root causes and create tailored treatment plans designed to restore scalp health and encourage natural hair growth.”

“With over 30 years of experience in the hairdressing industry, I have built a strong foundation of knowledge and creativity, continually developing my skills through ongoing education. I have attended advanced courses across the country in precision cutting, colouring, hair-up styling, scalp specialist training, and many more areas of expertise.

My most recent training was a masterclass in curly cutting, as I believe it is essential to keep evolving, stay inspired, and remain current within an ever-changing industry.

My specialist area is cutting short hair. I have a real passion for precision cutting and take great pride in creating bespoke styles tailored to suit each individual client. I focus on detail, balance, and shape to ensure every cut enhances natural features and works effortlessly with the client’s lifestyle.

I also enjoy working with a razor to create soft, textured finishes, adding movement and a more relaxed, personalised feel to the haircut.

Every appointment is approached with care and attention, ensuring clients feel listened to, confident, and completely happy with their finished look.”

“As a Level 5 qualified stylist, I have undertaken advanced training across all areas of hairdressing and continue to invest in my development to refine my skills and expertise. I am fully trained in hair extensions and mesh integration, allowing me to provide tailored, effective solutions for clients experiencing hair thinning or hair loss.

My specialist area is mesh integration, a service I am truly passionate about. It focuses on restoring not only my clients’ hair, but also their confidence—helping them feel comfortable, natural, and happy with their appearance.

Alongside working with clients, I also offer professional training in both mesh integration and hair extensions. I am dedicated to sharing my knowledge and skills with other stylists, helping them grow in confidence and deliver high-quality results within their own businesses.”

“With over 12 years in the hair industry, I specialise in creating results that are not only beautiful, but truly personal to you.

My passion lies in wig consultations, scalp care, and vivid colour transformations helping you feel confident, comfortable, and completely yourself.

As a qualified Scalp & Hair Loss/Wig Consultant, I’m dedicated to making a real difference. Using advanced tools like the La Biosthétique scalp camera system, I can assess your scalp health in detail and provide tailored advice, along with the most suitable products and treatments for your needs.

I’ve trained extensively in balayage, colour, and cutting including an advanced course with the prestigious Ben Brown and I continue to invest in my skills to bring you the best.

Creating funky, vivid colours is where I truly thrive. Paired with my expertise in razor cutting, I can add movement, texture, and individuality to every look.

Whether you’re experiencing hair loss, scalp concerns, or simply want a fresh new vibe, I’m here to guide you every step of the way.”

“I am passionate about continually evolving my skills to offer the very best for my clients. Over the years, I have completed a range of advanced training, including an in depth cutting course with leading stylist Ben Brown, as well as Fabriq Hair Smoothing. I am always exploring new techniques and trend, whether that’s refining creative colour work or delivering a complete restyle. Every appointment begins with a detailed consultation, allowing me to create a truly personalised look tailored to you.

I am also a dedicated Scalp, Hair Loss and Wig Consultant, supporting clients experiencing scalp concerns, thinning hair, or hair loss. My approach is always discreet, understanding, and focused on helping you feel confident and comfortable. As a La Biosthétique trained stylist, I recommend high quality, tailored products and treatments, alongside offering professional wig consultations and fittings.

My specialist area is lived-in blondes creating soft, natural, low-maintenance colour that grows out beautifully. I love helping clients achieve that effortless, sun kissed look without the need for constant upkeep.

I am also trained in mesh integration systems and hair extensions, offering bespoke solutions for those looking to add volume, length, or coverage. This work is incredibly rewarding, allowing me not only to transform hair, but to rebuild confidence and make a genuine difference in how my clients feel every day.”

Summer specialises in both colour and precision cutting. With advanced training from the milk_shake Perfecting Colour Courses, she brings a modern approach and expert knowledge to every appointment.

She is passionate about helping clients achieve their ideal look—whether that’s a bold transformation or a subtle, natural refresh. Summer has a particular expertise in blonding, creating beautifully tailored results while ensuring the hair remains healthy and strong.

Known for her thorough consultations, she takes the time to guide clients through the blonding process and provides clear aftercare advice to maintain long-lasting results.

Summer has also completed a La Biosthétique scalp care course, allowing her to support clients with a range of scalp concerns and offer personalised treatments to improve overall hair and scalp health.

“Elsie is currently in the second year of her apprenticeship, balancing college training with hands-on salon experience. She is passionate about continuously developing her skills, and her commitment to weekly in salon training has helped her grow in both confidence and ability. Elsie is dedicated to her journey and is working towards becoming a highly accomplished hairstylist.

“My area of expertise is creating glamorous, long-lasting blow dries. I have refined my technique to achieve a smooth, bouncy finish that holds its shape for days. I take great pride in ensuring every client leaves feeling confident, relaxed, and beautifully styled.”

I am the Head of Beauty at innovation and cover a wide range of treatments. I am highly experienced in intimate waxing and always ensure my clients feel comfortable, respected, and at ease throughout their appointment.

I also hold extensive training and qualifications in all areas of aesthetics.

My area of expertise is advanced skin services. I am passionate about offering treatments that help each client feel more confident and comfortable in their own skin. I provide complimentary consultations for all aesthetics clients to ensure everything is fully explained and they feel well informed before any treatment. I have also completed extensive training with Dermalogica and I am now a Dermalogica certified expert which allows me to offer tailored advice and support for all skin types and concerns.

Niamh is our NVQ Level 4 Beauty Therapist and is Dermalogica certified.

“I have been a beauty therapist at Innovation for the past 5 years. I offer a wide range of beauty services including nail art, waxing, lash lifts, ProSkin facials, and massages. However, my main passion and area of interest is our Laser IPL treatment, which can target hair removal as well as pigmentation, vascular concerns, and acne reduction. I really enjoy carrying out these treatments and achieving the best possible results for my clients.

My area of expertise is nail art. I love being creative and using my artistic side to design unique looks for my clients. Whether they prefer bold colours, something subtle, or more ‘out there’ nail art, I always enjoy bringing their ideas to life—or creating something for them if they’re unsure. I really enjoy getting to know my clients and feel honoured that they trust me with their nails and ideas.”

“Claudia is passionate about creating a calm and relaxing experience for every client, specialising in soothing massage treatments and beautifully finished nail work. She takes pride in helping clients feel refreshed, confident, and at their very best.
“My area of expertise is helping clients unwind and relax. I have a real passion for facials and massage, and I take great care in preparing a peaceful, tranquil environment for every treatment. I also carry out a detailed consultation to fully understand each client’s needs and deliver the best possible results.”

Claudia has completed additional specialist training in intimate waxing and brow lamination, allowing her to offer a wider range of high-quality, tailored treatments.”

Annie is a dedicated beauty therapist with over a year of salon experience, specialising in nails and creative nail design. She also offers treatments including waxing and tinting, always ensuring her clients feel comfortable and well cared for.

Currently completing her Level 3 qualification, Annie is passionate about developing her skills and plans to progress onto Level 4. She is committed to staying up to date with the latest techniques, ensuring every client leaves feeling confident and happy with their results.

As our front-of-house at the salon, Linda is often the first friendly face clients meet. Her welcoming nature and exceptional organisational skills help keep everything running smoothly from the moment you walk through the door.

Linda has been with Innovation for over 10 years and brings a wealth of experience in the hair and beauty industry. Supporting both clients and staff, she ensures every visit begins with a smile and ends with a seamless, enjoyable experience.